Legal Policies
Kathmandu, Nepal — Taral Trading
Terms & Conditions
By accessing and using this website, you agree to be bound by the following terms and conditions. These terms apply to all visitors, users, and customers who access or use our services. If you do not agree with any part of these terms, you must not use this website.
All products displayed on this website are subject to availability. We reserve the right to limit quantities, discontinue products, or update product descriptions and pricing at any time without prior notice. While we strive to ensure that all information provided is accurate, we do not guarantee that product descriptions, images, or other content are completely error-free.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without liability. In the event of an error in pricing or product information, we reserve the right to cancel or refuse any order placed at the incorrect price.
By placing an order, you agree to provide current, complete, and accurate purchase and account information. You are responsible for maintaining the confidentiality of your personal and payment details.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to suspected fraud, unauthorized transactions, or violation of these terms.
All content on this website, including text, images, logos, and design elements, is the property of Taral Trading and may not be copied, reproduced, or used without prior written permission.
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
Privacy Policy
We value your privacy and are committed to protecting your personal information. When you use this website, we may collect certain information such as your name, email address, phone number, shipping address, and payment-related details.
This information is collected solely for the purpose of processing orders, providing customer support, improving our services, and communicating with you regarding your purchase.
We do not sell, trade, or rent your personal information to third parties. However, we may share necessary information with trusted third-party service providers such as payment processors and delivery partners strictly for order fulfillment purposes.
All payment transactions are handled securely through third-party payment gateways. We do not store or have access to your full card details.
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
By using this website, you consent to the collection and use of your information as outlined in this policy. We reserve the right to update this privacy policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated policy.
Return & Refund Policy
All sales made through this website are considered final. We do not offer refunds under any circumstances once an order has been successfully placed and processed.
However, we do allow product exchanges under certain conditions. If you receive a damaged, defective, or incorrect item, you may request an exchange within a reasonable timeframe after delivery.
Conditions for Exchange:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase is required for all exchange requests.
Exchange requests are subject to inspection and approval. We reserve the right to deny an exchange if the returned product does not meet the required conditions.
Customers are responsible for any shipping costs associated with the return unless the exchange is due to an error on our part.
We do not guarantee availability of replacement items. In such cases, store credit or an alternative solution may be offered at our discretion.
For all exchange enquiries, please contact: Taraltrading1@gmail.com
Shipping Policy
✓ We offer FREE worldwide shipping on all orders — no minimum purchase required.
Orders are processed after successful payment confirmation. Once your order is confirmed, it will be carefully prepared and dispatched within 1 to 7 business days.
Delivery times may vary depending on your location and external factors such as weather conditions or courier schedules. While we always aim for prompt delivery, we cannot guarantee exact delivery dates.
We are not responsible for delays caused by third-party shipping providers or unforeseen circumstances beyond our control.
Customers are responsible for providing accurate shipping information at checkout. We are not liable for orders delivered to incorrect addresses provided by the customer.
Once an order has been shipped, the risk of loss and ownership of the product transfers to the customer. A tracking number will be provided where available.
Contact Us
For questions about any of our policies, reach us at Taraltrading1@gmail.com or call 9768924417.